Read Check Order Status above for more information on order status messages. You may be able to edit the item if the status reads Order Placed or Order in Progress. Sign in to online Order Status (opens in new window) to view an item on your order. Refer to the Delivery & Pickup help page for more details. You can edit your mobile phone number at any time by signing into your account and editing the shipment notification preferences for your order. Texts are sent between 6:00 am and 10:00 pm in your time zone. We can even send you texts on the day of delivery or after your item has been delivered, depending on your delivery method and courier. The text message will include your order number and a link to the tracking or pickup store information. Once your order has left the warehouse or is available for pickup, we'll send you a text message. In addition to email notifications, you can request updates by text message in checkout. You can also view the Apple Store location and, if applicable, the pickup contact in online Order Status (opens in new window). Once your item is available at the Apple Store, we'll send a Pickup Notification email with the Apple Store location. Refer to the Delivery & Pickup help page if you are unavailable to provide a signature. To ensure safe delivery, most shipments require a signature on delivery. If you ordered multiple items, you may have separate tracking information for each item. Once you sign in with your Apple ID and password, select Edit Orders On the Your Orders page, select Track Shipment and the window will display the item's estimated delivery date, tracking number and shipping address. You can also view shipping information in online Order Status (opens in new window). When your item(s) have left the warehouse, we'll send you a Shipment Notification email that includes your carrier, estimated delivery date and, if available, a carrier tracking number.
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